# freshworks: UK public-sector contract awards

> Awards naming this organisation as the contract winner.

## Key facts

- Awards: 65
- Known award value: £9,445,849
- First award: 12 December 2019
- Latest award: 31 March 2026

## Top public buyers

- [Cabinet Office](/buyers/cabinet-office/contract-awards): 5 awards
- [Ministry of Housing, Communities and Local Government](/buyers/ministry-of-housing-communities-and-local-government/contract-awards): 4 awards
- [NHS England](/buyers/nhs-england/contract-awards): 4 awards
- [DfTc - Department for Transport](/buyers/dftc-department-for-transport/contract-awards): 3 awards
- [Health Education England](/buyers/health-education-england/contract-awards): 3 awards

## Contract awards

### [Service Management Tool - Support Hubs](/contracts/ocds-b5fd17-2f469c30-b4e1-4b3b-bb08-380647e873d2)

British Transport Police · £336,920 · 23 November 2021 · awarded

### [Service Desk Solution to enable the management of IT related incidents for the Buyer's staff\.](/contracts/ocds-b5fd17-236c8b10-1f63-45fe-94fa-9c8f58f83e3c)

SOCIAL WORK ENGLAND · £42,000 · 11 November 2021 · awarded

### [Ticketing application and chat tool](/contracts/ocds-b5fd17-2efc4da1-52a6-4f65-a452-814172a5dcc2)

DfTc - Department for Transport · £24,660 · 2 November 2021 · awarded

### [ITSM Replacement](/contracts/ocds-b5fd17-44a38326-b6ea-427a-a37d-6ed767cdb8ef)

ESSEX COUNTY FIRE & RESCUE SERVICE · £72,600 · 9 June 2021 · awarded

### [Call ticketing system for EMSS](/contracts/ocds-b5fd17-a7915023-21ef-45ef-8eb8-d5b6f34ce001)

Leicestershire County Council · £342,640 · 11 February 2021 · awarded

### [FreshService ITSM Service Desk](/contracts/ocds-b5fd17-d9c89c4a-ffe7-40bd-9f4b-4d378f5b62bb)

Lincolnshire County Council · £66,000 · 12 December 2019 · awarded

### [Acas ITSM Tool](/contracts/ocds-b5fd17-40fe74d1-11dc-49ce-b06b-4232fc92bd9c)

ADVISORY, CONCILIATION AND ARBITRATION SERVICE · £52,962 · 4 November 2020 · awarded

### [Cabinet Office - Freshservice ITSM Service Desk Software Solution](/contracts/ocds-b5fd17-34dcf396-93d2-402d-9564-641e7d76f087)

Cabinet Office · £78,120 · 30 November 2020 · awarded

### [CRM and ITSM systems](/contracts/ocds-b5fd17-aff2ebca-1256-445c-9f7a-dfcad7255e02)

London Borough Of Barking And Dagenham · £477,072 · 29 June 2020 · awarded

### [MHCLG RED Ticketing Software additional licences](/contracts/ocds-b5fd17-95a1b8b5-3406-49fb-a87f-70288b5be8ea)

MINISTRY OF HOUSING, COMMUNITIES & LOCAL GOVERNMENT · £23,370 · 5 June 2020 · awarded

### [MHCLG Shielding Ticketing Software \(Freshdesk\)](/contracts/ocds-b5fd17-53118b0d-ccc4-440a-a81e-4d39cfce9dd2)

MINISTRY OF HOUSING, COMMUNITIES & LOCAL GOVERNMENT · £18,870 · 15 July 2020 · awarded

### [MHCLG RED Ticketing Software](/contracts/ocds-b5fd17-18255062-e992-4e32-9481-ea99bc07421b)

MINISTRY OF HOUSING, COMMUNITIES & LOCAL GOVERNMENT · £46,740 · 5 June 2020 · awarded

### [Subscription for Freshservice ITSM Service Desk: Employee Engagement Suite](/contracts/ocds-b5fd17-e1752f0c-ee0c-474c-9cf6-81b839227e72)

Independent Office For Police Conduct · £78,840 · 16 March 2020 · awarded

Page 3 of 3; 63 total records.