# Shout Text Service

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [NHS England](/buyers/nhs-england/contract-awards)
- Contract winner: Mental Health Innovations
- Award value: £288,000
- Tender value: £288,000
- Award date: 8 June 2020
- Published: 27 September 2020
- Contract start: 8 June 2020
- Contract end: 31 May 2021
- Stage: awarded
- Procurement category: services
- Notice ID: 2e74a0fe-b1f9-4724-bff7-58068b82e0b4-383569
- OCID: ocds-b5fd17-0032eb2d-2f56-4b95-9b6e-2f3f1c534a11

## Description

Shout is a free \(at the point of use\) 24/7 text service for anybody suffering a crisis\. The service is manned with trained crisis volunteers who converse with texters, while receiving real time monitoring and support from paid clinical Supervisors \(24/7\)\.

## Related contract awards

- [Transformation Delivery Services - Establishing Operational Excellence \(EOE\)](/contracts/ocds-b5fd17-b08595d2-8961-409b-9b62-7b01d7a64541): NHS England
- [Identity Access Management - Service Adoption and Enablement](/contracts/ocds-b5fd17-08ebad6c-84fb-4e62-9afd-d06d220dd3a5): NHS England
- [OutSystems licenses for MAPPTI \(AP&P\)](/contracts/ocds-b5fd17-521fbf90-6e93-4366-b3bc-47aa2efd447d): NHS England
- [National staff support text service](/contracts/ocds-b5fd17-a155e49f-46be-4210-bc03-332cf3bad04e): NHS England

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/2e74a0fe-b1f9-4724-bff7-58068b82e0b4-383569)