# WSFT - Health Records - Patient Communication & Engagement Solutions

> A sourced UK public sector contract award published by West Suffolk NHS Foundation Trust.

## Key facts

- Buyer: [West Suffolk NHS Foundation Trust](/buyers/west-suffolk-nhs-foundation-trust/contract-awards)
- Supplier: [Synertec Limited](/suppliers/synertec/public-sector-contract-awards)
- Award value: £700,000
- Tender value: £700,000
- Award date: 12 November 2025
- Published: 13 July 2026
- Contract start: 1 July 2025
- Contract end: 31 October 2026
- Stage: awarded
- Procurement category: services
- Notice ID: 22b60bf7-304f-485a-928d-14c6b7542271-905919
- OCID: ocds-b5fd17-009d6049-5950-456c-b8df-423c82142b28

## Description

A patient communications and engagement service used by the Trust to generate, manage and distribute patient correspondence through digital and physical communication channels\. The service supports the delivery of appointment notifications, patient letters, reminders and other healthcare-related communications, helping the Trust improve patient engagement\.

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/22b60bf7-304f-485a-928d-14c6b7542271-905919)