# Customer Self Service Portal Solution driven by Dynamics 365

> A sourced UK public sector contract award published by settle.

## Key facts

- Buyer: [settle](/buyers/settle/contract-awards)
- Published: 3 December 2018
- Contract start: 6 May 2019
- Contract end: 6 May 2022
- Stage: open_tender
- Procurement category: works
- Notice ID: c77742f8-678b-47bc-93ef-629f350ed3a7-256717
- OCID: ocds-b5fd17-00b2c57d-03b5-4a2e-97b3-2a78e96c64fc

## Description

Providing customers with an advanced experience from managing their account to reporting repairs, booking appointments, tracking queries and making transactions\. We are looking for an innovative partner to continuously enhance our customer offering through technology\. We aim to be available at all times to customers and colleagues and to move into the predictive service sphere, IoT and AI\.

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/c77742f8-678b-47bc-93ef-629f350ed3a7-256717)