Asylum Seeker IAC Primary Care Provision (Chiswick PCN at the Ramada Hotel)

A contract was awarded to Chiswick Health Practice for the Provision of Asylum Seeker Interim Primary Care Provision for a period of 4 months.

This service has been put in place in recognition of the additional clinical and administrative pressures placed on general practices in the proximity of asylum seeker hotels, given the complex care needs of asylum seekers and the volume of throughput in delivering health services for this patient population.

The aims of the service are: • To reduce in patients attending Accident and Emergency/Urgent Treatment Centre for minor illnesses; • To reduce burden on Primary Care services in GMS delivery; • To improve patient access to community services; • To improve patient choice and experience; • To provide clarity regarding activity to inform on-going commissioning needs; • To provide an equitable, patient focussed and easily accessible service; • To provide clear pathways for the management of care for patients from this vulnerable cohort; and • To provide promotion of self-care techniques and preventative measures to improve health and wellbeing of Asylum Seekers.