# RENEWAL OF MAINTENANCE AND SUPPORT PACKAGE FOR CUSTOMER SUPPORT LINE

> A sourced UK public sector contract award published by North Lincolnshire Council.

## Key facts

- Buyer: [North Lincolnshire Council](/buyers/north-lincolnshire-council/contract-awards)
- Supplier: [Daisy Communications Ltd](/suppliers/daisy-communications/public-sector-contract-awards)
- Award value: £42,580
- Award date: 31 October 2022
- Published: 9 November 2022
- Contract start: 31 October 2022
- Contract end: 30 October 2024
- Stage: awarded
- Procurement category: services
- Notice ID: 9c73fe82-f212-4bb9-96fb-1ea2a11c366c-588521
- OCID: ocds-b5fd17-018f5a7b-54e8-4637-bf8d-da33fc762c90

## Description

North Lincolnshire Council is looking to source a support and maintenance contract for the support of our existing customer contact centre platform, MiContact Centre Enterprise, with full maintenance and support\.

## Related contract awards

- [Lots 1-8 Bus Routes](/contracts/ocds-b5fd17-3771bcb8-167c-45f1-8c76-a741f8343808) — North Lincolnshire Council
- [14448 - Killingholme Primary School - Alterations](/contracts/ocds-b5fd17-4ef40a1a-93d8-4d01-93d2-bc6ebad69a7d) — North Lincolnshire Council
- [14563 - 14567 - Lot 1 Professional Services - Demolition and Disconnection of Various Properties](/contracts/ocds-b5fd17-7dc7a8c6-2376-4c7c-8ea5-1e375dd3f6d5) — North Lincolnshire Council
- [14507 - Lot 1 Professional Services - Building Control Structural Services](/contracts/ocds-b5fd17-b730e80a-fbd6-4483-bf05-9803eb3ce7c7) — North Lincolnshire Council
- [Mobile Telephony](/contracts/ocds-b5fd17-a5a0e642-233b-4fc7-a9c0-74348a2956b3) — Middlesbrough Council
- [Document and Records Management System](/contracts/ocds-b5fd17-17c67e7c-83b6-46e5-b708-6f986e7368c4) — Leicestershire County Council
- [Contract for Mitel Support and Maintenance for the University of Birmingham](/contracts/ocds-b5fd17-3fee4f55-1479-452f-872f-cc6cd86ee31b) — THE UNIVERSITY OF BIRMINGHAM
- [Invitation to tender for Wi-fi Survey and Implementation](/contracts/ocds-b5fd17-604f547f-ef17-477c-a1d0-43fc6c3d9dd8) — NHS South West - Acutes
- [Translation &amp; Interpreting Service](/contracts/ocds-b5fd17-54075a52-9d7d-4c1f-b548-9dc63dcc95cb) — London Borough of Waltham Forest
- [QBE082 09:00 2026-08-21 Haverhill to Sir Peter Hall School, Bury St Edmunds - 4-seater vehicle required - AWARD](/contracts/ocds-b5fd17-3fe11212-9db7-4019-8387-e0a616618a82) — Suffolk County Council Passenger Transport
- [QOC931 09:00 2026-08-21 Onehouse &amp; Newmarket to InToto Education, Fordham, Ely, Cambs - 4-seater vehicle &amp; Passenger Assistant required - AWARD](/contracts/ocds-b5fd17-88df1231-5adf-4f73-b42b-71e8931d53ab) — Suffolk County Council Passenger Transport
- [SEN20061-SEN-W/C TAXI-DOROTHY GOODMAN UPPER BARWELL LANE](/contracts/ocds-b5fd17-759dbe2b-b549-4a79-9512-eb9eafef5895) — Leicestershire County Council

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/9c73fe82-f212-4bb9-96fb-1ea2a11c366c-588521)
