# Provision of Customer Relationship Management CRM System

> A sourced UK public sector contract award published by AGRI-EPI CENTRE LIMITED.

## Key facts

- Buyer: [AGRI-EPI CENTRE LIMITED](/buyers/agri-epi-centre-limited/contract-awards)
- Supplier: CHESS DIGITAL LIMITED
- Award value: £80,000
- Tender value: £50,000
- Award date: 23 December 2020
- Published: 15 January 2021
- Contract start: 11 January 2021
- Contract end: 10 November 2024
- Stage: awarded
- Procurement category: services
- Notice ID: 80204c7d-8d71-446b-8025-c34a4e397b53-406193
- OCID: ocds-b5fd17-01cd83c3-88a9-4982-9cb0-31c7ee0e2075

## Description

Agri-EPI Centre is seeking proposals from qualified and experienced vendors to deliver and deploy a new Customer Relationship Management \(CRM\) system; we currently use, HubSpot as a means of recording CRM activity \(as a free subscriber\.\) There are five existing Agri-EPI Centre locations in the UK which all need to be able to access the system\. We have undertaken a requirements analysis exercise and can confirm the following: • Integration with existing systems is key with regards efficiencies\. • Reporting is key to all areas but subtly different in each area\. • Processes must be developed ahead of implementation\. The deployed system must have the ability to grow, adjust and develop in line with Agri-EPI Centre expansion and development plans\. Documents are available from the following website: www\.ne1procurementservices\.com Additional information: ITT documents can only be obtained via the website below www\.ne1procurementservices\.com

## Related contract awards

- [129-1124T Provision of HVAC Supply & Install & Related Services Framework](/contracts/ocds-b5fd17-bd34897e-1dc4-427d-906b-52006decf233) — AGRI-EPI CENTRE LIMITED
- [128-1124T Provision of Stakeholder Segmentation & Related Services Framework](/contracts/ocds-b5fd17-5d2f5d35-3475-46fb-9113-3da95c5cbc74) — AGRI-EPI CENTRE LIMITED
- [117-0124T Bid Writing and related Project Services](/contracts/ocds-b5fd17-dc77ffa9-89cf-4e14-95b6-bc2f25e21fc3) — AGRI-EPI CENTRE LIMITED
- [112-1123T Agri-Horticultural Innovation Stakeholder Engagement](/contracts/ocds-b5fd17-18277944-f454-4584-80b1-83eb6127e9bc) — AGRI-EPI CENTRE LIMITED
- [National Roads Telecommunications Service 3 \(NRTS3\) Independent Assurance Review](/contracts/ocds-b5fd17-4a336c05-e4fd-4530-86b6-b037c17f1acd) — National Highways Limited
- [Taxi and MPV \(1-8 seats\) Passenger Assistant - Taxi and MPV \(1-8 seats\) Passenger Assistant](/contracts/ocds-b5fd17-63f8a7e1-2c91-4e8e-a7e9-fb3b7b757186) — East Sussex County Council
- [SEN20267-SEN-TAXI-Foxfields Academy](/contracts/ocds-b5fd17-67fcd688-9010-4f21-81ee-36209e1d89f8) — Leicestershire County Council
- [STH Learning Management System](/contracts/ocds-b5fd17-119e9904-7cb0-4b2c-bdcc-1ebc371033c8) — Sheffield Teaching Hospitals NHS Foundation Trust

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/80204c7d-8d71-446b-8025-c34a4e397b53-406193)