# CA10964 - City of Wolverhampton College Contact Center as a Service \(CCaaS\) and Unified Communications as a Service \(UCaaS\)

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [City of Wolverhampton College](/buyers/city-of-wolverhampton-college/contract-awards)
- Contract winner: [Virgin Media Business](/contract-winners/virgin-media-business/public-sector-contract-awards)
- Award value: £0
- Tender value: £90,000
- Award date: 11 May 2023
- Published: 11 May 2023
- Contract start: 1 November 2022
- Contract end: 31 October 2025
- Stage: awarded
- Procurement category: goods
- Notice ID: dd75c324-eb26-4764-9250-5085f595141e-644276
- OCID: ocds-b5fd17-01d92947-2b92-49c4-8097-b245ed784b04

## Description

City of Wolverhampton College is looking for services for the following Contact Center as a Service \(CCaaS\) and Unified Communications as a Service \(UCaaS\)\. Unified communications products and related services that integrate several messaging and/or voice/video/data applications together and present user access \(including reporting aspects\) of such tools via a common interface\. This will include the technology, equipment and solutions that may be required in the delivery of the Primary Services, including but not limited to: design, survey, build, management, support and maintenance services, access realtime and non-real time communication services, fixed and/or mobile voice services, email and messaging, paging, alerts, collaboration tools and integration services and training\. To access this competition: Registered: Login to https://suppliers\.multiquote\.com and view the opportunity CA10964\. Not registered: Visit https://suppliers\.multiquote\.com then register and quote CA10964 as the reason for registration\. Any queries please contact MultiQuote on 0151 482 9230\.

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/dd75c324-eb26-4764-9250-5085f595141e-644276)