# GB-London: BTA1357 - Industry Standard Call Handling

> A sourced UK public sector contract award published by British Tourist Authority.

## Key facts

- Buyer: [British Tourist Authority](/buyers/british-tourist-authority/contract-awards)
- Supplier: Teleperformance Limited
- Award value: £58,339
- Tender value: £58,339
- Award date: 4 January 2021
- Published: 19 March 2021
- Contract start: 18 January 2021
- Contract end: 19 April 2021
- Stage: awarded
- Procurement category: services
- Notice ID: 4f680729-4f60-4c23-9e1e-44431a444ebd-421819
- OCID: ocds-b5fd17-0202b990-c2bf-4b5d-9584-0ebef64573bc

## Description

and overseas to market Britain in an inspirational and effective way\. As part of the COVID-19 recovery work, VisitEngland developed an Industry Standard certification, We're Good To Go, for use across the tourism industry\. This certification aims to provide reassurance to visitors that individual tourism businesses have demonstrated that they have completed a COVID-19 risk assessment and are following government and sector-specific guidance\. Businesses will apply to be certified via an online platform that is currently being developed, with a helpdesk to call on for support and guidance during the application process\.

## Related contract awards

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- [C1341 BTA2171 FP&amp;A](/contracts/ocds-b5fd17-3d1cd80a-0e2c-4276-902e-4420bd43b106) — British Tourist Authority
- [BTA2167 Audience &amp; Product Research](/contracts/ocds-b5fd17-67611f48-1b82-4da7-a3fe-f70bf716f1b5) — British Tourist Authority
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- [Universal Credit Targeted Case Review Resource Augmentation](/contracts/ocds-b5fd17-ee26edcc-2611-46ef-bee0-0d6f8908e9cb) — Department for Work and Pensions
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- [COVID-19 Vaccination Helpline - Call Handling](/contracts/ocds-b5fd17-7da9518f-8cde-4730-afa1-2d3e4f65d68d) — NHS England
- [Taxi and MPV \(1-8 seats\) Passenger Assistant - Taxi and MPV \(1-8 seats\) Passenger Assistant](/contracts/ocds-b5fd17-6fc09fa4-8e19-4d58-afc2-13a1d749b26f) — East Sussex County Council
- [GovAssure Independent Audit for One Login](/contracts/ocds-b5fd17-37d14fb8-c934-474d-93ce-864fcab3f58e) — DSIT
- [Thurnham Radar- Radome maintenance](/contracts/ocds-b5fd17-b55277e8-5cea-471a-9760-4f125017b824) — Met Office
- [Fire safety risk management system \(Farynor\)](/contracts/ocds-b5fd17-acb0bee8-3b04-4c95-aaf6-4167fec87e0d) — West Sussex County Council

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/4f680729-4f60-4c23-9e1e-44431a444ebd-421819)
