# INSS Contact Centre Licensing and Support

> A sourced UK public sector contract award published by The Insolvency Service.

## Key facts

- Buyer: [The Insolvency Service](/buyers/the-insolvency-service/contract-awards)
- Supplier: [Charterhouse Voice and Data Ltd T/A Symity](/suppliers/symity/public-sector-contract-awards)
- Award value: £355,276
- Tender value: £355,276
- Award date: 28 June 2024
- Published: 29 July 2024
- Contract start: 1 July 2024
- Contract end: 30 June 2026
- Stage: awarded
- Procurement category: services
- Notice ID: 91843f06-4774-491c-911a-43d28625ee0c-763260
- OCID: ocds-b5fd17-02061d7a-143d-4155-ad6e-04d21d263fba

## Description

Licensing and Support for the Insolvency Service contact centre service, including software and hardware licensing, recording and retention\. Support and maintenance services for above listed service lines\.

## Related contract awards

- [SCS Recruitment Campaign Services](/contracts/ocds-b5fd17-5df69e40-1d2b-48dd-ac15-5789c3c96857) — The Insolvency Service
- [Procurement Business Partner Resources](/contracts/ocds-b5fd17-e011ab47-1cb3-42b8-a383-b2c6344f178d) — The Insolvency Service
- [DDaT Delivery Resources](/contracts/ocds-b5fd17-f23ac5aa-2e49-4fff-ab6d-c7ff4eaf75f4) — The Insolvency Service
- [External Print Management Service](/contracts/ocds-b5fd17-8e56964f-ac72-41b7-8e2e-e03e76e47b1f) — The Insolvency Service
- [Taxi and MPV \(1-8 seats\) Passenger Assistant - Taxi and MPV \(1-8 seats\) Passenger Assistant](/contracts/ocds-b5fd17-6fc09fa4-8e19-4d58-afc2-13a1d749b26f) — East Sussex County Council
- [GovAssure Independent Audit for One Login](/contracts/ocds-b5fd17-37d14fb8-c934-474d-93ce-864fcab3f58e) — DSIT
- [Thurnham Radar- Radome maintenance](/contracts/ocds-b5fd17-b55277e8-5cea-471a-9760-4f125017b824) — Met Office
- [Fire safety risk management system \(Farynor\)](/contracts/ocds-b5fd17-acb0bee8-3b04-4c95-aaf6-4167fec87e0d) — West Sussex County Council

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/91843f06-4774-491c-911a-43d28625ee0c-763260)