# RM3815-Lot-2-Call-Off Teleperformance Call Off

> A sourced UK public sector contract award published by NHS Digital.

## Key facts

- Buyer: [NHS Digital](/buyers/nhs-digital/contract-awards)
- Supplier: Teleperformance Ltd
- Award value: £28,000,000
- Tender value: £28,000,000
- Award date: 16 June 2021
- Published: 30 September 2021
- Contract start: 16 June 2021
- Contract end: 31 March 2022
- Stage: awarded
- Notice ID: f85a239a-596b-40d4-a184-eda14b680f6f-472985
- OCID: ocds-b5fd17-021d389f-4604-4073-ac89-c05a2ddb339d

## Description

Provision of contact centre services and related services to support a response to the COVID - 19 crisis, specifically mobilisation services for the provision of ID & Verification processing and tier 1 technical support \( Procured under RM 3815 Contact Centre Services framework\)\.

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- [NHS Login Run and Maintain](/contracts/ocds-b5fd17-d353e818-8d0e-430c-a383-2aebd9d318f7) — NHS Digital
- [Adobe Analytics Subscription](/contracts/ocds-b5fd17-fda21c54-74e1-4178-a433-74998e4bdea1) — NHS Digital
- [Atlassian Call-Off contract](/contracts/ocds-b5fd17-9dcd974b-b4e7-423c-a7e8-59dd691ba695) — NHS Digital
- [Get into Teaching Information Service](/contracts/ocds-b5fd17-0f59751e-eb18-4f56-ac8f-dae45a86c592) — Department for Education
- [Covid 19 Vaccinations Programme - Helpline Service - Call Handling](/contracts/ocds-b5fd17-46cf8492-110d-4b12-b488-81b56f89d72f) — NHS ENGLAND
- [NHS App Contact Center Services](/contracts/ocds-b5fd17-4ac1b6a7-2616-4031-b146-2440e369c477) — NHS Digital
- [DHSC - Testing Contact Centre](/contracts/ocds-b5fd17-f667c182-cf23-4caf-8eac-04448d9aa57c) — Department of Health and Social Care : Department of Health and Social Care

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/f85a239a-596b-40d4-a184-eda14b680f6f-472985)