# Contact Centre Solution

> A sourced UK public sector contract award published by NHS Digital.

## Key facts

- Buyer: [NHS Digital](/buyers/nhs-digital/contract-awards)
- Supplier: [Exponential-e Limited](/suppliers/exponential-e/public-sector-contract-awards)
- Award value: £475,944
- Tender value: £475,944
- Award date: 17 August 2020
- Published: 29 December 2020
- Contract start: 31 August 2020
- Contract end: 30 August 2023
- Stage: awarded
- Procurement category: services
- Notice ID: 748b6e28-bc00-45e0-955e-129716d2d7d4-403013
- OCID: ocds-b5fd17-02236edb-1706-4e63-a45d-47a4e2e79957

## Description

Provision of a Contact Centre Solution, including software and call packages\.

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/748b6e28-bc00-45e0-955e-129716d2d7d4-403013)
