# Provision of a Contact Centre Platform

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [Warrington Borough Council](/buyers/warrington-borough-council/contract-awards)
- Contract winner: [Softcat Plc](/contract-winners/softcat/public-sector-contract-awards)
- Award value: £85,000
- Tender value: £85,000
- Award date: 25 February 2022
- Published: 23 March 2022
- Contract start: 28 February 2022
- Contract end: 27 February 2027
- Stage: awarded
- Procurement category: services
- Notice ID: c9b46880-6acf-48de-a339-14be6504b89f-520810
- OCID: ocds-b5fd17-026e396e-19ff-4dcd-af57-14539b482c22

## Description

Supply of a Contact Centre Platform, delivered as software-as-a-service \(SaaS\)

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/c9b46880-6acf-48de-a339-14be6504b89f-520810)
