# Customer Contact Approach - PRO\.1066

> A sourced UK public sector contract award published by HIGHWAYS ENGLAND COMPANY LIMITED.

## Key facts

- Buyer: HIGHWAYS ENGLAND COMPANY LIMITED
- Supplier: [ROL Solutions Ltd](/suppliers/rol-solutions/public-sector-contract-awards)
- Award value: £64,000
- Tender value: £64,000
- Award date: 27 September 2019
- Published: 3 October 2019
- Contract start: 1 October 2019
- Contract end: 30 September 2020
- Stage: awarded
- Procurement category: services
- Notice ID: 9f5f2eff-ecd4-44b7-8528-b42a6273c9b8-317479
- OCID: ocds-b5fd17-02883d5a-2656-4f7d-8f85-a24a408ead27

## Description

Multi-Channel Customer feedback platform

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/9f5f2eff-ecd4-44b7-8528-b42a6273c9b8-317479)
