# Award of Contract - Performance Monitoring and Customer Feedback System

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [capitalEsourcing](/buyers/capitalesourcing/contract-awards)
- Contract winner: Bright UK Ltd
- Award value: £154,000
- Tender value: £111,750
- Award date: 10 November 2017
- Published: 27 November 2017
- Contract start: 1 April 2018
- Contract end: 31 March 2023
- Stage: awarded
- Procurement category: services
- Notice ID: ad23bfc2-edc3-4a92-ab4a-531f59bc5d84-184011
- OCID: ocds-b5fd17-02ba4957-5b7d-48cb-9811-38918f96aeed

## Description

This is an Award of Contract Notice published for The Royal Borough of Kensington and Chelsea for the supply, implementation and maintenance of a Performance Monitoring and Customer Feedback \(PMCF\) system\. The system will be an automated and integrated system package, providing extensive performance monitoring capabilities and a comprehensive customer feedback process\. Additional information: This procurement was successfully executed through the electronic procurement portal, capitalEsourcing\.com

## Related contract awards

- [Provision of Building and Security Services](/contracts/ocds-b5fd17-76bcf458-a4c3-44ab-bef5-bcc19bbd1095): capitalEsourcing
- [Second Source Responsive Repairs - Multi-trade](/contracts/ocds-b5fd17-01d4c3cb-916c-416a-b30d-a7e608b2ab9f): capitalEsourcing
- [Tavistock Gardens - Hard & Soft Landscaping](/contracts/ocds-b5fd17-f77600dc-ecc9-4ac3-b253-880e9c738284): capitalEsourcing

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/ad23bfc2-edc3-4a92-ab4a-531f59bc5d84-184011)