# Debt Collection Agency \(Former Tenant Arrears\)

> Tender notice from UK public-sector procurement sources.

## Key facts

- Public buyer: [Wythenshawe Community Housing Group](/buyers/wythenshawe-community-housing-group/contract-awards)
- Published: 1 November 2019
- Planned start: 2 December 2019
- Planned end: 30 December 2023
- Stage: open_tender
- Procurement category: services
- Notice ID: 415ebf7e-ffe6-498e-8a2a-c91b8d3679ff-323321
- OCID: ocds-b5fd17-02bf3273-5dcc-4ae7-83b3-17eb51a34b12

## Description

This tender relates to the collection of former tenant arrears \(FTA\)\. WCHG has a significant number of terminations each year, many of which leave properties with amounts of debt outstanding\. After a tenancy has ended with outstanding debt, we start the tracing process for former tenants and if found they are asked to pay an affordbale amount back so the debt is cleared within a reasonable period of time\. Where a former tenant does not respond or they breach the agreement, we then refer the case to the Debt Collection Agency\. The methods of debt collection expected will include: o Telephone o Paper o Doorstep collections \(non-essential\) Once contact is made with the former tenant, the DCA will be expected to have a range of convenient and cost effective payment options\. Additional information: To express interest in this tender and to access tender documents, please visit: https://www\.in-tendhost\.co\.uk/wchg/aspx/Home Is a Recurrent Procurement Type? : No

## Related contract awards

- [CA18352 - Minor Works Dynamic Purchasing System 2](/contracts/ocds-b5fd17-1b54c0e2-60e7-4bca-861c-4078d3ca7782): Wythenshawe Community Housing Group
- [Lightning Protection, Upgrade Landlords Supply and Emergency Lighting - AWARD](/contracts/ocds-b5fd17-89fcdd4d-e17f-4fb7-acc4-10c1a967e2ea): Wythenshawe Community Housing Group
- [Provision of General \(non-life\) Insurance and related services to Wythenshawe Community Housing Group](/contracts/ocds-b5fd17-fbce027b-0f8f-4b5d-a43f-aba11c915062): Wythenshawe Community Housing Group

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/415ebf7e-ffe6-498e-8a2a-c91b8d3679ff-323321)