# Provision of Service Desk services

> A sourced UK public-sector contract award published by Crown Prosecution Service.

## Key facts

- Public buyer: [Crown Prosecution Service](/buyers/crown-prosecution-service/contract-awards)
- Contract winner: [CGI IT UK LIMITED](/contract-winners/cgi-it-uk/public-sector-contract-awards)
- Award value: £3,210,000
- Tender value: £3,210,000
- Award date: 24 August 2018
- Published: 2 October 2018
- Contract start: 25 August 2018
- Contract end: 1 February 2022
- Stage: awarded
- Procurement category: services
- Notice ID: 5314adea-2b11-44b1-96b3-df4c670bde70-243935
- OCID: ocds-b5fd17-02c6b606-ea18-46f4-a290-6b497477a052

## Description

The Crown Prosecution Service has awarded a Call Off Contract for Service Desk services that will provide a Single Point of Contact, management of the Customer's ITSM and assistance with managing a Multi Supplier Operational Environment\.

## Related contract awards

- [Direct Award - Provision of Same Day Courier Services](/contracts/ocds-b5fd17-7c5be373-f5dc-4aea-9a88-12bd1e5280de): Crown Prosecution Service
- [Police National Legal Database](/contracts/ocds-b5fd17-97702088-2c09-4edc-9090-a42708b049c0): Crown Prosecution Service
- [Provision of Security Incident Event Management \(SIEM\) Tool](/contracts/ocds-b5fd17-497effbf-79bb-4f6a-a04a-ad2020097790): Crown Prosecution Service
- [Fully Managed Payroll](/contracts/ocds-b5fd17-57737ab9-68a4-42ad-8809-b9934ad487e1): The National Archives
- [Renewal of Azure Manages Support Services \(2026/27\)](/contracts/ocds-b5fd17-c2cfa446-a188-4cb8-938d-47aa8f13de12): Met Office
- [Business Rules Service](/contracts/ocds-b5fd17-d764fd2a-8eab-4b68-8495-d0fdec66054a): Home Office

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/5314adea-2b11-44b1-96b3-df4c670bde70-243935)