# Invitation to tender \(ITT\) Ofwat and Consumer Council for Water research on incidents

> A sourced UK public sector contract award published by O F W A T.

## Key facts

- Buyer: [O F W A T](/buyers/o-f-w-a-t/contract-awards)
- Supplier: [BLUE MARBLE RESEARCH LIMITED](/suppliers/blue-marble-research/public-sector-contract-awards)
- Award value: £150,000
- Tender value: £150,000
- Award date: 16 May 2023
- Published: 1 August 2023
- Contract start: 30 May 2023
- Contract end: 30 November 2024
- Stage: awarded
- Procurement category: services
- Notice ID: 28247de8-6a55-4795-a1b4-3504a743aaca-667891
- OCID: ocds-b5fd17-02ef4fca-5754-4a5d-bd2e-8f279f0fd784

## Description

deliver an important programme of research into the experiences of household customers when water and wastewater incidents take place\. The 'what, when and how' of the contract will be dependent partly on when incidents take place and how to efficiently conduct meaningful research with customers who have experienced those incidents\. The contract is for qualitative and/or quantitative research with people who have experienced water and/or wastewater incidents in their homes or gardens\. We expect the research to take place fairly shortly after an incident has taken place - but with sufficient time allowed for the incident to be resolved and, if appropriate, compensation to have been provided\.

## Related contract awards

- [Review of Ofwat's New Appointments and Variations \(NAV\) Financial Viability Assessment](/contracts/ocds-b5fd17-a7951435-eb45-46b6-a0bb-9df491eab5ae) — O F W A T
- [Technical support for Ford and Aylesford Water Recycling Project](/contracts/ocds-b5fd17-d1bc6943-4d11-436c-aab3-35f399c2419b) — O F W A T
- [Technical support for DPC project Hampshire Water Transfer and Water Recycling project](/contracts/ocds-b5fd17-80a7b510-0020-4505-b0a2-bd7475fc138f) — O F W A T
- [Interim Senior Associate \(Policy\), for Major Projects \(6-months\)](/contracts/ocds-b5fd17-6d4037c1-3fdd-4268-ab72-003349efae82) — O F W A T
- [C0077 Impact Strategy Consultation](/contracts/ocds-b5fd17-2cd7cc95-0fd2-4f8e-b04b-583dae31fd4d) — The National Lottery Community Fund
- [QOC937 2026-08-25 \(0900\) Beccles - Bure Park Specialist Academy, Great Yarmouth \(4 seats\) - AWARD](/contracts/ocds-b5fd17-7ca10681-12f2-476e-93c5-018597ad2650) — Suffolk County Council Passenger Transport
- [EPR Delivery Partner - Benefits Realisation Services](/contracts/ocds-b5fd17-6176f4a6-96f7-4055-b1c2-7d2528a56e7b) — United Lincolnshire Teaching Hospitals NHS Trust
- [EPR Delivery Partner - Testing Delivery and Assurance Services](/contracts/ocds-b5fd17-5242b8de-ea34-40dc-930f-8c593a05e574) — United Lincolnshire Teaching Hospitals NHS Trust
- [QBH179 2026-08-25 \(0900\) Winston to Castle East School, Bungay \(4 seats\) - AWARD](/contracts/ocds-b5fd17-7e173943-0209-4866-93ea-c3e611f1b8eb) — Suffolk County Council Passenger Transport

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/28247de8-6a55-4795-a1b4-3504a743aaca-667891)