# GB-LIVERPOOL: Customer Relationship Management \(CRM\) Solution

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [University of Liverpool](/buyers/university-of-liverpool/contract-awards)
- Contract winner: Creation Technology Solutions Ltd
- Award value: £1,100,000
- Tender value: £1,100,000
- Award date: 28 February 2022
- Published: 14 September 2022
- Contract start: 1 March 2022
- Contract end: 28 February 2025
- Stage: awarded
- Procurement category: services
- Notice ID: 2bbe1493-b011-497b-bc31-67661a54c1fe-571553
- OCID: ocds-b5fd17-02f72e47-197f-48d1-88a1-823c27b974ff

## Description

The provision of a new customer relationship management solution\. Additional information: The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises \(SMEs\)\. However, any selection of tenderers will be based solely on the criteria set out for the procurement\. Please note the return date for the Tender is 15/10/2021 at 12 noon\. THE DOCUMENTATION IS LOCATED ON THE FOLLOWING WEB SITE: https://in-tendhost\.co\.uk/liverpooluni Select 'Tenders' from the top menu bar, select 'current', then click 'view details' button\. To gain full access to this website and documentation you need to log in using your existing registration details or click the 'Register' button if you have not registered before\. When registering please make sure the 'publish e-mail address' field is completed accurately as this will receive all automated correspondence\. Please return your submission as detailed in the document\. All dates, time periods and quantities indicated in this Notice are provisional only and the university reserves the right to change the same if circumstances so dictate\. The University reserves the right not to enter in to any contract pursuant to this Notice and to withdraw from this procurement exercise at any time\.

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/2bbe1493-b011-497b-bc31-67661a54c1fe-571553)