Contract award record
Debt Resolution Services - Communication software, data analytics and the further development of A.I. automations
Notice details
- Published
- Category
- services
- Buyer region
- London
- Source
- View official notice
Public buyer and contract winner
Award value£140,000
- AwardedCompleted
- StartCurrent phase
- EndUpcoming
Work description
The provision of cloud-based communication software, data analytics and the continuing development of A.I. automations used by oneSource Debt Recovery Services (OSDRS) to maximise the collection of debt owed to the Council. The software provides the functionality of the OSDRS customer-facing website enforcement.onesource.co.uk and supports the operation of the customer call-centre.
Award via GCA LVPS Framework RM6237