Live
Debt Resolution Services - Communication software, data analytics and the further development of A.I. automations
£140,000
LONDON BOROUGH OF NEWHAMTelsolutions Ltd
services
Contract Details
- Tender Value
- £140,000
- Stage
- Live
- Published
- Awarded
Timeline
Awarded
Start
Disclosed
End
Description
The provision of cloud-based communication software, data analytics and the continuing development of A.I. automations used by oneSource Debt Recovery Services (OSDRS) to maximise the collection of debt owed to the Council. The software provides the functionality of the OSDRS customer-facing website enforcement.onesource.co.uk and supports the operation of the customer call-centre. Award via GCA LVPS Framework RM6237
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