# Debt Resolution Services - Communication software, data analytics and the further development of A\.I\. automations

> A sourced UK public sector contract award published by LONDON BOROUGH OF NEWHAM.

## Key facts

- Buyer: [LONDON BOROUGH OF NEWHAM](/buyers/london-borough-of-newham/contract-awards)
- Supplier: Telsolutions Ltd
- Award value: £140,000
- Tender value: £140,000
- Award date: 16 June 2026
- Published: 19 June 2026
- Contract start: 18 June 2026
- Contract end: 30 June 2027
- Stage: awarded
- Procurement category: services
- Notice ID: 25114b6e-61ef-4dd0-a4ec-9cfaf370fb48-902824
- OCID: ocds-b5fd17-03eb21ea-a6e1-4485-a451-f84ff07090e7

## Description

The provision of cloud-based communication software, data analytics and the continuing development of A\.I\. automations used by oneSource Debt Recovery Services \(OSDRS\) to maximise the collection of debt owed to the Council\. The software provides the functionality of the OSDRS customer-facing website enforcement\.onesource\.co\.uk and supports the operation of the customer call-centre\. Award via GCA LVPS Framework RM6237

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/25114b6e-61ef-4dd0-a4ec-9cfaf370fb48-902824)