# GB-Kings Lynn: Customer Engagement Platform

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [Freebridge Community Housing Limited](/buyers/freebridge-community-housing-limited/contract-awards)
- Contract winner: [Granicus-Firmstep Limited](/contract-winners/granicus-firmstep/public-sector-contract-awards)
- Award value: £101,500
- Tender value: £101,500
- Award date: 1 October 2024
- Published: 2 October 2024
- Contract start: 7 October 2024
- Contract end: 6 October 2027
- Stage: awarded
- Procurement category: services
- Notice ID: 1eb46433-00c7-4594-9efd-06fb6d984ede-790261
- OCID: ocds-b5fd17-03ef1d12-4f16-46dd-a948-eda22974fbb0

## Description

Freebridge Community Housing invites qualified and experienced Engagement Platform service providers to submit proposals for providing a Tenant Engagement Platform\. The platform design should consider customer needs, and the provider should have experience in seamless platform migrations\. Our objectives for the engagement are focused on fostering a connected community, enhancing tenant experiences, and strengthening relationships among our tenants, local communities, and Freebridge, the landlord\. Additional information: The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises \(SMEs\)\. However, any selection of tenderers will be based solely on the criteria set out for the procurement\.

## Related contract awards

- [Cyber Security SOC & SEIM](/contracts/ocds-b5fd17-9863852e-4899-42fd-b478-234213b0627d): Freebridge Community Housing Limited
- [GB-Kings Lynn: Shared Ownership Sales Consultant](/contracts/ocds-b5fd17-03b8b680-d944-4ccf-bcc9-08cc360285e5): Freebridge Community Housing Limited
- [HRIS](/contracts/ocds-b5fd17-7f828d87-3203-47ad-94b6-dac4abe0f51d): Freebridge Community Housing Limited
- [Granicus Forms Cloud-Based Platform for Communications, Citizen Engagement, Digital Services and Service Delivery](/contracts/ocds-b5fd17-13cc85c2-57b5-427f-8738-f536eeba4ce1): Epping Forest District Council
- [Granicus Forms Cloud-Based Platform for Communications, Citizen Engagement, Digital Services and Service Delivery](/contracts/ocds-b5fd17-b4964670-bfd3-4bea-b724-c77ea671f355): Epping Forest District Council
- [Public Consultation Software EngagementHQ](/contracts/ocds-b5fd17-7006a042-2d64-4ece-a7ce-c39af90e613d): Stroud District Council

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/1eb46433-00c7-4594-9efd-06fb6d984ede-790261)