# The Provision of a Customer Service Telephony System

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [Government Commercial Agency](/buyers/government-commercial-agency/contract-awards)
- Contract winner: [CINOS LIMITED](/contract-winners/cinos/public-sector-contract-awards)
- Award value: £375,109
- Tender value: £375,109
- Award date: 10 September 2024
- Published: 14 May 2026
- Contract start: 16 September 2024
- Contract end: 15 September 2027
- Stage: awarded
- Procurement category: services
- Notice ID: 91583e75-8d84-4a6a-91bb-7738fd277cbd-897213
- OCID: ocds-b5fd17-0415de1d-195d-4543-a20d-8d0fe6e09e3b

## Description

The Provision of a Customer Service Telephony System to be deployed across four locations, in order to provide a point of contact for Crown Commercial Services' Customers and Suppliers\.

## Related contract awards

- [Provision of Research Specification for Communications and Marketing Campaign](/contracts/ocds-b5fd17-83af6453-620f-4d6c-b260-20ec076f24b6): Government Commercial Agency
- [Provision of Office Supplies](/contracts/ocds-b5fd17-8db5e0ab-7a67-41ee-9381-645a061f67ee): Government Commercial Agency
- [Provision of External Consultancy Support in Delivering Complex Commercial Strat](/contracts/ocds-b5fd17-a702a094-5f88-43d0-ac8b-da3549ee346b): Government Commercial Agency
- [Provision of AV Solution Across ONS Sites](/contracts/ocds-b5fd17-53c8bdfb-f64e-4f5f-a552-25226027fe9a): Office for National Statistics
- [Meeting Room AV Support 26-27](/contracts/ocds-b5fd17-5a443b91-5c1f-4947-a78c-79f945ea6d62): UK Health Security Agency
- [CONTRACT AWARD - NCC Wall Mounted Display system](/contracts/ocds-b5fd17-5aaca9a9-6e54-4423-bf57-d08f8b031393): Home Office

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/91583e75-8d84-4a6a-91bb-7738fd277cbd-897213)