# Independent Complaints Advocacy Services

> A sourced UK public sector contract award published by Barnsley Metropolitan Borough Council.

## Key facts

- Buyer: [Barnsley Metropolitan Borough Council](/buyers/barnsley-metropolitan-borough-council/contract-awards)
- Supplier: [Cloverleaf Advocacy 2000 Limited](/suppliers/cloverleaf-advocacy-2000/public-sector-contract-awards)
- Award value: £225,000
- Tender value: £225,000
- Award date: 2 January 2024
- Published: 4 January 2024
- Contract start: 1 April 2024
- Contract end: 31 March 2029
- Stage: awarded
- Procurement category: services
- Notice ID: e8f0df06-c23a-404f-81bc-2fe83bff9411-711292
- OCID: ocds-b5fd17-041f00bf-33cb-4f31-92f5-d0cbb9a7f530

## Description

Barnsley Metropolitan Borough Council \(the Council\) is looking to recommission its contract for the delivery of an Independent Health Complaints Advocacy \(IHCA\) Service, which is known in Barnsley as the Independent Complaints Advocacy Service \(ICAS\) and the contract for provision of Healthwatch Barnsley\. This procurement has been advertised as one notice, bidders can apply for either of the lots Healthwatch and ICAS service or both services\. Both services require to develop close working relationships with the provider for each service\. Healthwatch has not been not awarded following the procurement process\.

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/e8f0df06-c23a-404f-81bc-2fe83bff9411-711292)