UK_2022_Professional Services Business Process Outsourcing

The impact of the Covid-19 pandemic has been felt by businesses across the globe. British Council is not immune to this impact and needs to reduce costs, streamline processes, use more digital tools, and introduce much greater standardisation. A key lever being explored for this transformation is to partner with a third-party company with expertise in these areas to deliver some aspects of professional services. Currently, four key global professional services functions (including their corresponding operations delivered from the shared service centre in India) have been identified for this. These include the Human Resources (HR), Finance, Procurement and Digital and Technology (IT) services

Additional information: If you are interested in bidding for this tender, please login at https://in-tendhost.co.uk/britishcouncil and register your company details and then follow the steps below. If you company is already registered, please log in and the follow the steps below From the home screen, click on 1. Log in 2. Click on Tenders 3. Click on Current Tenders 4. In the search field input BC/02414 and press Enter 5. Click on View Details 6. Click on Express Interest

Once you express an interest you will have access to the following five documents 1.Instructions to Bidders 2.Selection Questionnaire (SQ) 3.Ratio Analysis Form 4.SQ Part 3 Evaluation Guidance 5. Non-Disclosure Agreement (NDA)

Bidders who want to participate in this process, will need to complete and submit a signed NDA. Once the British Council has counter-signed the NDA, the British Council will give the Bidder access to the rest of the Procurement Documentation. This will include the following four documents:

1.Detailed Scoping Document (DSD) 2.Activity Mapping Document 3.Market Engagement Summary Document 4.Draft Contract

The total contract value including extensions is estimated to be £140m - £150m

Is a Recurrent Procurement Type? : No