# Supporting customers to pay their tax on time

> A sourced UK public sector contract award published by H M Revenue & Customs.

## Key facts

- Buyer: [H M Revenue & Customs](/buyers/h-m-revenue-customs/contract-awards)
- Supplier: [IPSOS RESEARCH LTD](/suppliers/ipsos-research/public-sector-contract-awards)
- Award value: £38,885
- Tender value: £38,885
- Award date: 26 February 2018
- Published: 9 April 2018
- Contract start: 6 March 2018
- Contract end: 31 July 2018
- Stage: awarded
- Notice ID: 90b7dd51-2759-44cd-97ed-d9389a44abce-208892
- OCID: ocds-b5fd17-04388a47-9501-4b8b-a8d1-32b41a41320f

## Description

Assignment under the Market Research MR130001 Agreement Contract\. The aim of the research is to identify, develop and test potential upstream support options which could help customers who struggle to pay their tax on time, and prevent future debt amongst the self-assessment population\. 'Upstream' refers to focusing on support options which promote wider financial resilience ahead of the point at which the customer finds themselves in debt with HMRC\. Promoting or providing these support options would potentially enable customers to be in a position to pay their taxes on time, and prevent them from entering the Debt Management process within the Department\.

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/90b7dd51-2759-44cd-97ed-d9389a44abce-208892)