# Transformation of the Force Operations Room Telephony Management System\.

> Tender notice from UK public-sector procurement sources.

## Key facts

- Public buyer: [The Police and Crime Commissioner for Derbyshire](/buyers/the-police-and-crime-commissioner-for-derbyshire/contract-awards)
- Tender value: £1,200,000
- Published: 6 March 2018
- Planned start: 12 April 2018
- Planned end: 13 April 2018
- Stage: open_tender
- Procurement category: services
- Notice ID: 25f4ca3a-4dfd-41cd-8b68-2baedb1a08f4-203728
- OCID: ocds-b5fd17-04da2a1c-d30c-4ccb-879b-31492b911c17

## Description

Derbyshire Constabulary \(or the 'Force'\) is planning a comprehensive transformation of its Force Operations Room \(FOR\) telephony systems during 2018\. The FOR comprises of Force Control Room \(FCR\) which undertakes emergency call handling \(999s\) and the Force Contact Centre \(FCC\) which undertakes non-emergency call handling \(e\.g\. 101s\)\.

## Related contract awards

- [Reactive and Planned Maintenance and Project Works](/contracts/ocds-b5fd17-ad4d5d14-3b4e-43e4-bc85-bb32f36cb148): The Police and Crime Commissioner for Derbyshire
- [Grounds Maintenance](/contracts/ocds-b5fd17-a3c4d1ed-74cb-4ea9-84f9-38a5f0fcc123): The Police and Crime Commissioner for Derbyshire
- [The Provision of a Safe Space within Derby City](/contracts/ocds-b5fd17-29f4c8a6-3fdf-4018-8fd2-7080a9e3ad2b): The Police and Crime Commissioner for Derbyshire

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/25f4ca3a-4dfd-41cd-8b68-2baedb1a08f4-203728)