# Provision of Service Desk Digital Solutions

> A sourced UK public sector contract award published by Suffolk County Council.

## Key facts

- Buyer: [Suffolk County Council](/buyers/suffolk-county-council/contract-awards)
- Supplier: [Freshworks Inc\.](/suppliers/freshworks/public-sector-contract-awards)
- Award value: £250,000
- Tender value: £320,000
- Award date: 28 August 2024
- Published: 3 September 2024
- Contract start: 20 September 2024
- Contract end: 20 September 2028
- Stage: awarded
- Procurement category: services
- Notice ID: 89fc19c0-45ba-410a-8e28-3b06826a446c-782223
- OCID: ocds-b5fd17-05d1d294-660c-468c-a423-ffe591ae22ad

## Description

Contract previously awarded\. Published here for transparency purposes\. G-Cloud 13 call off contract for Provision of Service Desk Digital Solutions

## Related contract awards

- [Feel Good Suffolk Evaluation - AWARD](/contracts/ocds-b5fd17-c2db6246-6756-4f23-8967-754c1e6c87fc) — Suffolk County Council
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- [Device 42](/contracts/ocds-b5fd17-d5e6dcb5-163e-49c3-9263-e640090cbe6c) — Surrey and Borders Partnership NHS Foundation Trust
- [DHSC: GO: Freshdesks Email Ticketing Platform 2026 -2027](/contracts/ocds-b5fd17-65ac7aec-3e5b-4f91-991c-30f853a74e91) — Department of Health and Social Care
- [PAHT - ITSM Software Project](/contracts/ocds-b5fd17-82d6d4a4-f0bb-42a2-aba7-1556b82a43f0) — The Princess Alexandra Hospital NHS Trust
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- [Taxi and MPV \(1-8 seats\) Passenger Assistant - Taxi and MPV \(1-8 seats\) Passenger Assistant](/contracts/ocds-b5fd17-c807205b-b095-4dad-80ed-5eb64a2885e7) — East Sussex County Council
- [Oracle Fusion Enterprise Software](/contracts/ocds-b5fd17-b94faf4e-06c9-470e-af64-acbf9a5af410) — DEPARTMENT OF HEALTH AND SOCIAL CARE
- [National Roads Telecommunications Service 3 \(NRTS3\) Independent Assurance Review](/contracts/ocds-b5fd17-4a336c05-e4fd-4530-86b6-b037c17f1acd) — National Highways Limited
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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/89fc19c0-45ba-410a-8e28-3b06826a446c-782223)
