# Service Management Tool

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [UNIVERSITY OF WOLVERHAMPTON ENTERPRISE LIMITED](/buyers/university-of-wolverhampton-enterprise-limited/contract-awards)
- Contract winner: [Softcat](/contract-winners/softcat/public-sector-contract-awards)
- Award value: £660,000
- Tender value: £660,000
- Award date: 23 December 2016
- Published: 19 January 2017
- Contract start: 30 December 2016
- Contract end: 30 December 2021
- Stage: awarded
- Procurement category: services
- Notice ID: 4c984e57-2fb3-4dbb-a0ee-dbdb33a0f195-126142
- OCID: ocds-b5fd17-05d3b347-25e6-43df-9265-71ba14a9fe14

## Description

The University of Wolverhampton is entering into a five year contract to provide, integrate and support a software-only service management tool that will be used in the Directorate of Academic Support and Human Resources\. The solution must be scalable as it may ultimately be used across the entire University Estate in areas such as Estates and Facilities and Finance, for example\. Full specification was included as part of the tender process\.

## Related contract awards

- [25-50 The Provision of Staff Travel Management Services](/contracts/ocds-b5fd17-03d9bf2b-cc9f-49e0-a95d-7ef8c6c2a986): UNIVERSITY OF WOLVERHAMPTON ENTERPRISE LIMITED
- [26-21 Digital Backup and Restore Solution](/contracts/ocds-b5fd17-5ad34426-0cf0-454f-ac5d-ce17d83916b3): UNIVERSITY OF WOLVERHAMPTON ENTERPRISE LIMITED
- [26-24 Business Objects](/contracts/ocds-b5fd17-57b89913-8af0-4df1-86c6-8b37bc15c548): UNIVERSITY OF WOLVERHAMPTON ENTERPRISE LIMITED
- [DDaT26245 - Cloud Security Subscription](/contracts/ocds-b5fd17-831b0b96-b736-477f-9518-ccc4e5c24035): UK SHARED BUSINESS SERVICES LIMITED
- [Project and Portfolio management](/contracts/ocds-b5fd17-bb64a6a8-0630-4570-8bb3-c62e7a2e53b1): UK SHARED BUSINESS SERVICES LIMITED
- [UKSBS ServiceNow renewal](/contracts/ocds-b5fd17-3035c8b4-7c73-4c49-b382-ce988dc4c3fc): UK SHARED BUSINESS SERVICES LIMITED

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/4c984e57-2fb3-4dbb-a0ee-dbdb33a0f195-126142)
