West Yorkshire Pension Fund Pensions Dashboard

West Yorkshire Pension Fund is outsourcing its Pensions Dashboard (PD) arrangements. We are looking for a partner to deliver Pensions Dashboard arrangements including a cloud-hosted database, cyber security, interface with the Pensions Dashboard Programme (PDP) Ecosystem, interface with WYPF systems, WYPF-specific requirements, regulatory compliance, and management information reporting both to our regulators and ourselves. The delivery of these regulatory compliant and ongoing arrangements will be subject to an audit to gain approval to join the ecosystem and an annual audit by West Yorkshire Pension Fund. We need our partner to deliver a service that is flexible and able to adapt to changing demand levels and requirements caused by legislative and policy changes as well as changes in WYPF requirements. Real-time and historic management information is a key feature and requirement, from day one. Our partner will deliver effective, efficient systems that respond to and satisfy demand, within the required response times, in the PDP ecosystem and with WYPF's systems. This is to be undertaken within regulatory requirements as a minimum, improving the experience on an ongoing basis including resolving problems at the source. The arrangements are a 24/7 365 days per year requirement with regulator scheduled maintenance time. Our partner needs to identify, monitor and work with others to address issues that arise to avoid any failure in our ability to deliver this service and/or maintenance time. The Service will support and contribute towards the delivery of the DWP's ongoing retirement programme, improving the well-being and improving retirement provision of the UK.