# NCC1374 Contact Centre Telephony

> A sourced UK public sector contract award published by Northumberland County Council.

## Key facts

- Buyer: [Northumberland County Council](/buyers/northumberland-county-council/contract-awards)
- Supplier: [Amazon Web Services EMEA Sarl](/suppliers/amazon-web-services-emea-sarl/public-sector-contract-awards)
- Award value: £382,118
- Tender value: £382,118
- Award date: 27 October 2025
- Published: 28 October 2025
- Contract start: 1 November 2025
- Contract end: 31 October 2028
- Stage: awarded
- Procurement category: services
- Notice ID: cde544f5-6019-4049-863d-d78ba5562600-869813
- OCID: ocds-b5fd17-0604315f-2471-44a7-9431-a6df713f11db

## Description

This product allows us access to the Telephony Platform to enable services to handle customer queries\.

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/cde544f5-6019-4049-863d-d78ba5562600-869813)