# BHCC RM1557\.14 AI Customer Contact and Task Handling

> A sourced UK public sector contract award published by Brighton & Hove City Council.

## Key facts

- Buyer: [Brighton & Hove City Council](/buyers/brighton-hove-city-council/contract-awards)
- Supplier: [PricewaterhouseCoopers LLP](/suppliers/pricewaterhousecoopers/public-sector-contract-awards)
- Award value: £52,000
- Tender value: £52,000
- Award date: 1 October 2025
- Published: 2 October 2025
- Contract start: 6 October 2025
- Contract end: 26 December 2025
- Stage: awarded
- Procurement category: services
- Notice ID: db7377f7-2a72-41a5-a729-29e13f8ccb5e-866507
- OCID: ocds-b5fd17-060bd1e5-34a5-4870-8da6-0c5dfbb1b301

## Description

AI customer contact and task handling, using Amazon Connect

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/db7377f7-2a72-41a5-a729-29e13f8ccb5e-866507)