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Contract award record

Revenues & Benefits Telephony/Chatbot Service

Notice details

Published
Category
services
Buyer region
South West

Public buyer and contract winner

Public buyer

Dorset Council
awarded to

Contract winner

Inform Communications

Award value£321,000

  1. Awarded
    Completed
  2. Start
    Current phase
  3. End
    Upcoming

Work description

Call-off from G-Cloud 14 framework.

Engage Chatbot/Virtual Assistant (Service ID 427098412558827) Engage Telephony DTMF Self Service IVR (Service ID 671778185826929) Engage Telephony Voice and Survey Forms (Service ID 765780190637105)

Contract period - 2 years with option for additional 1-year extension.

Related awards

Source: Contracts Finder · Notice 16ebb498-8a61-4de3-94d0-d36fbcd75b39-885391

View source notice