# QEOP & E20 Stadium Customer Helpline Services

> A sourced UK public sector contract award published by London Legacy Development Corporation.

## Key facts

- Buyer: [London Legacy Development Corporation](/buyers/london-legacy-development-corporation/contract-awards)
- Tender value: £350,000
- Published: 24 February 2023
- Contract start: 1 July 2023
- Contract end: 30 June 2026
- Stage: open_tender
- Procurement category: services
- Notice ID: 38676c20-472e-4924-886b-b95d13dcccb2-618612
- OCID: ocds-b5fd17-062dbb15-030c-419f-a578-3b7838e5dd14

## Description

The LLDC is seeking to engageThe LLDC is seeking to engage a Helpline specialist which shares our ambition for Queen Elizabeth Olympic Park \('QEOP'\) to be industry leading and benchmarked favourably against high performance estates, venues, and open spaces\. LS185 have proposed that the new helpline contact should also provide the service for Stadium venue enquires which are currently dealt with by the LS185 reception desk at entrance B\. The objective is to procure a best-in-class helpline service provider that who will provide a customer service freephone hotline and email response service over a three-year period with the option to extend for a further two years at LLDC's sole discretion\.

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/38676c20-472e-4924-886b-b95d13dcccb2-618612)