# Customer Services and Digital \(Soft Market Testing\)

> Tender notice from UK public-sector procurement sources.

## Key facts

- Public buyer: [Cheshire west and Chester Borough Council](/buyers/cheshire-west-and-chester-borough-council/contract-awards)
- Published: 13 July 2023
- Planned start: 23 August 2023
- Planned end: 31 August 2023
- Stage: open_tender
- Procurement category: services
- Notice ID: c2fd3852-5c45-4175-bba3-75595811bafe-662385
- OCID: ocds-b5fd17-070b2418-13e0-417d-99b1-186326e2ff0a

## Description

Cheshire West and Chester Council is currently considering options for Customer Services and Digital and is testing the market to establish if there are suitable providers that can provide a system of this type\. The Council is looking to build on the success of customer services and improve further its positive customers experience and shift to digital online services where possible\.

## Related contract awards

- [Home to school 8 seats and under Phase 5 2026](/contracts/ocds-b5fd17-2ffedf07-77b1-4d74-b413-ea23750495ab): Cheshire west and Chester Borough Council
- [Home to school, 9 seats and over Phase 4 2026](/contracts/ocds-b5fd17-1a337d0b-2dc9-4560-9c8f-0457ec3352f1): Cheshire west and Chester Borough Council
- [Home to School, 8 seats and under Phase 4 2026](/contracts/ocds-b5fd17-c0ca688b-aa14-4624-9bc1-cd0bf1182bf6): Cheshire west and Chester Borough Council

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/c2fd3852-5c45-4175-bba3-75595811bafe-662385)