Contract award record
Cloud Specialist Support
Notice details
- Published
- Category
- services
- Buyer region
- London
- Source
- View official notice
Public buyer and contract winner
Award value£35,100
- AwardedCompleted
- StartCompleted
- EndCompleted
Work description
HMRC need the supplier to deliver key incident support and resolution of the Azure Platform for HMRC, this includes the escalation to Microsoft if required.
As HMRC drives to increase Cloud Adoption in line with HMRC strategy there is a need to bring in specialist support skills in the area of Microsoft Azure and the new tools available on the platform.
The support is to assist in the operation support of the Azure platform, providing an escalation point for the HMRC Operational team as HMRC increases its own skills though HMRC has some skills in this area the new features are not fully understood by internal resources and as additional training is provided there is the need to have the additional level of support with a specialist.