# Rail Ombudsman Consumer Satisfaction Survey

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [OFFICE OF RAIL AND ROAD](/buyers/office-of-rail-and-road/contract-awards)
- Contract winner: [Ipsos \(Market Research\) Ltd](/contract-winners/ipsos-market-research/public-sector-contract-awards)
- Award value: £21,749
- Tender value: £21,749
- Award date: 20 February 2024
- Published: 8 March 2024
- Contract start: 22 February 2024
- Contract end: 31 March 2024
- Stage: awarded
- Procurement category: services
- Notice ID: c0968c4c-5783-41ca-bb8f-616c89219507-730569
- OCID: ocds-b5fd17-076a916b-d7a8-4948-80fe-513ddc9bef07

## Description

Rail Ombudsman Consumer Satisfaction Survey conducted jointly with the Rail Ombudsman service provider\.

## Related contract awards

- [ORR Board Management Software](/contracts/ocds-b5fd17-b044134c-dba4-4aa2-9b21-2aa804d30695): OFFICE OF RAIL AND ROAD
- [LAN Networks](/contracts/ocds-b5fd17-e5f79490-6120-4e3b-94ae-6deb63da7e8e): OFFICE OF RAIL AND ROAD
- [Implementation of Oracle Case Management and Helpdesk function](/contracts/ocds-b5fd17-f1ebf3c0-ea7d-466f-8772-178f05e41c79): OFFICE OF RAIL AND ROAD
- [BTA2209 Domestic Sentiment Tracker](/contracts/ocds-b5fd17-b8e9a13a-0a1b-4260-bee4-67df4ec3accd): VisitBritain
- [National Lottery Research](/contracts/ocds-b5fd17-17c8ecf7-8d44-4107-82bc-23dd49846762): Department for Culture, Media and Sport
- [Provision of Evaluation Research Support - Lot 2](/contracts/ocds-b5fd17-cc83fd34-76a1-4b15-a1be-93fc4f5766d8): DfTc - Department for Transport

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/c0968c4c-5783-41ca-bb8f-616c89219507-730569)