# WSFT - IT - Telephony Platform Managed Support Service

> A sourced UK public sector contract award published by West Suffolk NHS Foundation Trust.

## Key facts

- Buyer: [West Suffolk NHS Foundation Trust](/buyers/west-suffolk-nhs-foundation-trust/contract-awards)
- Supplier: CHARTERHOUSE VOICE & DATA LIMITED
- Award value: £19,850
- Tender value: £19,850
- Award date: 2 July 2026
- Published: 21 August 2026
- Contract start: 1 July 2026
- Contract end: 30 June 2027
- Stage: awarded
- Procurement category: services
- Notice ID: bbe34598-95f1-4c5d-8c96-3ceacc515c67-911703
- OCID: ocds-b5fd17-07de2ffd-50f6-4568-9051-360099bff5eb

## Description

Provision of managed support and maintenance services for the Trust's Unify OpenScape Enterprise telephony platform\. The service supports the Trust in maintaining the availability, performance and security of its enterprise communications environment through proactive maintenance, technical support, fault resolution and software support\. The service helps ensure the continued reliable operation of critical voice communication services used across the Trust\.

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/bbe34598-95f1-4c5d-8c96-3ceacc515c67-911703)