# Integrated Tenant Experience Development Services

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [Bristol City Council](/buyers/bristol-city-council/contract-awards)
- Contract winner: PFI Knowledge Solutions Ltd
- Award value: £720,000
- Tender value: £720,000
- Award date: 25 January 2017
- Published: 11 July 2018
- Contract start: 13 March 2017
- Contract end: 12 March 2019
- Stage: awarded
- Procurement category: services
- Notice ID: bc4de2be-8b83-4e17-ba25-b7c3ad17e97f-228009
- OCID: ocds-b5fd17-07ec6153-9634-4dad-9cd1-be78b285bca8

## Description

Bristol City Council \(BCC\) is replacing it's housing system, switching from legacy system \(Northgate OHMS\) to Civica CX by May 2017\. This project means our tenant rent account and repairs digital services for tenants must be re-integrated using Liferay\. BCC want to improve existing, and create new, services for tenants continuing to focus on user centred design to achieve the future vision for housing digital services\. BCC have limited in-house capacity and need to augment our internal team with the help of a supplier\. This contract is for the provision of these expertise and aim is to deliver as much of the development backlog as possible whilst maintaining quality and optimal velocity as we scale up capacity\.

## Related contract awards

- [Supplier Risk Management Platform](/contracts/ocds-b5fd17-a660ce06-b856-4dda-8797-15c8b3d64b50): Bristol City Council
- [Cascade Steps Landing Platform Repairs](/contracts/ocds-b5fd17-235fe28e-f45d-4bad-9110-6fc95cb71d86): Bristol City Council
- [17 Derwent Road - Adaptation](/contracts/ocds-b5fd17-2301e6bd-e350-49ae-bc3b-02ee4ef3b283): Bristol City Council
- [Talent Management IT Programme - NHS Leadership Academy - NHS/SoEPS/19\.473](/contracts/ocds-b5fd17-a98cd4dd-1671-4c25-9a45-ae056d9ce611): South of England Procurement Centre
- [Place Based Directory](/contracts/ocds-b5fd17-f2b8c48b-4ea0-4f54-a146-1d9fa6d70570): Bristol City Council
- [Integrated Tenant Experience Development Services](/contracts/ocds-b5fd17-26824c9f-4e33-4a4a-9446-c188cd12d69f): Bristol City Council

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/bc4de2be-8b83-4e17-ba25-b7c3ad17e97f-228009)