# Integrated Patient Management System \(111\)

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: North West Ambulance Service N H S Trust
- Contract winner: [Insight Direct \(Uk\) Limited](/contract-winners/insight-direct-uk/public-sector-contract-awards)
- Award value: £0
- Tender value: £0
- Award date: 6 May 2020
- Published: 13 November 2020
- Contract start: 16 September 2020
- Contract end: 15 September 2021
- Stage: awarded
- Procurement category: services
- Notice ID: 1b157a0e-7d8e-451a-9f82-256b8bf7f22a-362465
- OCID: ocds-b5fd17-08d888f8-3b33-4326-b2d1-f840ad023ce8

## Description

A clinical platform that enables 111 and Clinical Hub to support a patient; from answering their call, through a triage process and then an onward referral to an appropriate service dependant on their needs\. The contract will commence from September 2020 for an initial 12 months, with the option to extend in 12 monthly increments, to a total of 4 years\.

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- [CRM System](/contracts/ocds-b5fd17-07d0d9b2-5dab-415a-9c04-73cbe64f42c5): CITY OF YORK COUNCIL

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/1b157a0e-7d8e-451a-9f82-256b8bf7f22a-362465)