# Digital Platform Including Customer Relationship Management \(CRM\)

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [Westmorland and Furness Council](/buyers/westmorland-and-furness-council/contract-awards)
- Contract winner: Netcall PLC
- Award value: £1,442,859
- Tender value: £1,442,859
- Award date: 3 November 2025
- Published: 13 November 2025
- Contract start: 29 November 2025
- Contract end: 28 November 2030
- Stage: awarded
- Procurement category: services
- Notice ID: 71568843-bb3f-4b30-aa38-a9b0b74287aa-872113
- OCID: ocds-b5fd17-08f9ff29-f5d6-43d8-a70f-9d42883ef0d9

## Description

Implementation of a single digital platform and a customer relationship management system \(CRM\)\. The contract award was carried out through NHS SBS10175 via Direct Award\. This is a contract finder award notice only\.

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/71568843-bb3f-4b30-aa38-a9b0b74287aa-872113)