Contract award record
Contact Centre System - Liberty SolutionCare Services & Support Renewal
Tender value £40,000
Notice details
- Published
- Category
- services
- Buyer region
- North East
- Source
- View official notice
Public buyer and contract winner
Award value£39,697
- AwardedCompleted
- StartCompleted
- EndCompleted
Work description
One year's continued annual support and maintenance for the existing Liberty SolutionCare software system located in our Customer Contact Centre. The current Supplier provides a system for the Contact Centre which relates to Qmax, CC6/7 telephony, a Contact Centre portal, automated operator, call routing and, recordings.
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