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Awarded

Contact Centre System - Liberty SolutionCare Services & Support Renewal

£39,697

services

Contract Details

Tender Value
£40,000
Stage
Awarded
Published
Awarded

Timeline

Awarded
Start
Disclosed
End

Description

One year's continued annual support and maintenance for the existing Liberty SolutionCare software system located in our Customer Contact Centre. The current Supplier provides a system for the Contact Centre which relates to Qmax, CC6/7 telephony, a Contact Centre portal, automated operator, call routing and, recordings.

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