# Marval SMS Support and Maintenance

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [HM Land Registry](/buyers/hm-land-registry/contract-awards)
- Contract winner: Marval Software Limited
- Award value: £59,782
- Tender value: £59,782
- Award date: 26 March 2024
- Published: 10 April 2024
- Contract start: 17 April 2024
- Contract end: 16 April 2025
- Stage: awarded
- Procurement category: services
- Notice ID: cd93f19f-84d8-4246-8f68-a1e2e09a69d4-739585
- OCID: ocds-b5fd17-098ee716-1461-4e52-9208-3017ce4b189f

## Description

The tool enables HMLR to perform all its IT Service Management processes, including IT Incident Management, IT Request Fulfilment, IT Problem Management, IT Change Management, Service Level Management and IT Configuration Management\.

## Related contract awards

- [SCS1 Recruitment HMLR701242](/contracts/ocds-b5fd17-f4871600-9e96-480f-95d4-cf5d82c87042): HM Land Registry
- [HMLR701028 - SCS1 Recruitment](/contracts/ocds-b5fd17-19842d2f-8c3c-4128-b88f-085685ac2783): HM Land Registry
- [Contact Centre Technology Maintenance & Support](/contracts/ocds-b5fd17-19ad8800-1d9b-4aa8-91ca-d04dc8ae15b4): HM Land Registry
- [Provision of ITSM Solution](/contracts/ocds-b5fd17-061fda87-a4bf-4e87-80aa-8d2260c64edd): COLLEGE OF POLICING LIMITED
- [Service Management Software, Maintenance and Support - Annual support for Marval Service Management \(MSM\) and licences 2022 \(CCS G-Cloud 12\)](/contracts/ocds-b5fd17-f4120eab-8f8c-46c2-b072-228d0a8385d7): Hm Land Registry
- [Service Point](/contracts/ocds-b5fd17-4a0cba10-fc14-47d0-85db-98d15cebaa3f): COLLEGE OF POLICING LIMITED

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/cd93f19f-84d8-4246-8f68-a1e2e09a69d4-739585)