# Professional Services for supporting Microsoft Technologies

> Tender notice from UK public-sector procurement sources.

## Key facts

- Public buyer: [Norfolk County Council](/buyers/norfolk-county-council/contract-awards)
- Published: 9 February 2023
- Planned start: 17 April 2023
- Planned end: 16 April 2025
- Stage: open_tender
- Procurement category: services
- Notice ID: 085e347a-5135-4326-8e4a-404f69cf17bf-613328
- OCID: ocds-b5fd17-09db56c7-0ea2-4f1a-9e8f-970a35395c33

## Description

We are retendering the council's existing service contract for Professional Services for supporting Microsoft Technologies\. The Council is seeking to purchase Support to: o Provide a point of escalation for the NCC Infrastructure, Applications and Desktops specialists\. o Reduce of resolution time for incidents and problems related to Microsoft technologies\. o Reduce the number of incidents and problems related to Microsoft technologies\. Full details of the requirement can be found in the Service Specification, which forms a Schedule to the Terms and Conditions\. Additional information: Is a Recurrent Procurement Type? : No

## Related contract awards

- [New Purchase of 6 Winter Gritters](/contracts/ocds-b5fd17-214f5201-7074-4344-abf3-cbd18fc39c64): NORFOLK COUNTY COUNCIL
- [Telephony services](/contracts/ocds-b5fd17-c901239e-bfc9-4aad-b30a-d0fe5cc5209b): NORFOLK COUNTY COUNCIL
- [Invitation to Participate in a Further Competition to provide Mobile Phones](/contracts/ocds-b5fd17-1d7572f1-7f85-44df-b2bb-6b93edc64cc9): NORFOLK COUNTY COUNCIL

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/085e347a-5135-4326-8e4a-404f69cf17bf-613328)