# CAFCASS Provision of Cloud Contact centre as a Service \(CCaaS\) and Cloud telephony Services

> A sourced UK public sector contract award published by Cafcass.

## Key facts

- Buyer: [Cafcass](/buyers/cafcass/contract-awards)
- Supplier: CIRRUS RESPONSE LIMITED
- Award value: £36,540
- Tender value: £36,540
- Award date: 15 April 2019
- Published: 8 June 2020
- Contract start: 1 May 2019
- Contract end: 30 April 2020
- Stage: awarded
- Procurement category: services
- Notice ID: 1fb5dd1e-b7a8-4f5d-a89d-5f0197e3fe18-362841
- OCID: ocds-b5fd17-0ae9deeb-46c9-4f21-a99c-d2edcb11d744

## Description

FOR TRANSPARENCY PURPOSES ONLY\. Awarded under G Cloud 10 RM 1557\.10 Lot 1 - Cloud hosting Lot 2 - Cloud software Lot 3 - Cloud support Awarded for 12 months which can be extended by the buyer for two periods of 12 months each\.

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/1fb5dd1e-b7a8-4f5d-a89d-5f0197e3fe18-362841)
