# PE2024-24/4406 IT Service Support for NIHR Learn Development, Infrastructure & Hosting

> Tender notice from UK public-sector procurement sources.

## Key facts

- Public buyer: [BIP SOLUTIONS LIMITED](/buyers/bip-solutions-limited/contract-awards)
- Tender value: £800,000
- Published: 8 October 2024
- Planned start: 6 January 2025
- Planned end: 27 March 2028
- Stage: open_tender
- Procurement category: services
- Notice ID: 13640c3a-f47c-406d-a95e-f087f2c63b77-791978
- OCID: ocds-b5fd17-0b1987fb-5d83-4151-a84d-8a2960d010b6

## Description

Lot 2 - IT Service Support for NIHR Learn Development, Infrastructure & Hosting The NIHR Learning Management System \(referred to as 'NIHR Learn'\) is a training platform that allows users to browse the available training and enrol on the relevant courses\. Once a user has enrolled onto a course, the platform then allows them to complete their training and receive a certificate once complete\. It is used annually by thousands of users with a plan to continue developing it further\. It is a Moodle platform \(currently software version 4\.3\) with a range of Moodle 'plug-ins' \(plus some bespoke coding\)\. The basic scope is to host and provide application support for a Moodle estate which comprises; > A live environment > A test environment \(to mirror Live\) > A development environment The Live instance \(NIHR Learn\) interfaces with other systems \(e\.g\. CPMS\) via an API, and has single sign on functionality with IDG\. NIHR RDNCC are seeking a supplier with Moodle development experience to take on the existing NIHR Learning Management System and provide managed support consisting of; > Working with business owners to deliver business changes in line with change budgets that have been set > Being responsive to changing business situations > Recognising that customer experience and usability are critical > Adhering to good security practices e\.g\. ISO27001 and development practices e\.g\. GDS > Aligning with RDNCC's management approach to other IT services and where necessary working with other suppliers

## Related contract awards

- [GB-London: Cyber Security and Resilience](/contracts/ocds-b5fd17-7d78f714-3be5-429f-ba23-efac488129fc): BIP SOLUTIONS LIMITED
- [Museum Consumables for Collection Storage Framework](/contracts/ocds-b5fd17-a1d2a664-50a9-4181-b4b4-c4e220ae5257): BIP SOLUTIONS LIMITED
- [GB-London: Next Generation Firewalls](/contracts/ocds-b5fd17-35f6c535-efec-4d7e-a4f7-2b6ca761b6a1): BIP SOLUTIONS LIMITED

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/13640c3a-f47c-406d-a95e-f087f2c63b77-791978)