# Social listening tool for comms

> A sourced UK public sector contract award published by Business Energy and Industrial Strategy.

## Key facts

- Buyer: [Business Energy and Industrial Strategy](/buyers/business-energy-and-industrial-strategy/contract-awards)
- Supplier: [RUNTIME COLLECTIVE LTD T/A BRANDWATCH](/suppliers/brandwatch/public-sector-contract-awards)
- Award value: £80,040
- Tender value: £80,040
- Award date: 3 January 2020
- Published: 5 February 2020
- Contract start: 16 January 2020
- Contract end: 15 January 2022
- Stage: awarded
- Procurement category: services
- Notice ID: 1a1c3ba5-e70b-48f2-86ce-5346f37f6b16-341958
- OCID: ocds-b5fd17-0be8354c-a4b2-4914-b3dd-77d701a23a5d

## Description

BEIS Communications require a digital tool to inform our understanding of stakeholder and public views on the Department and its policies, allowing us to analyse relevant online content and conversations across social media to provide insight to inform communications strategy\. The tool must be user friendly and be easily used by all Comms Directorate staff and policy teams\. It should have customisable and shareable dashboards\. Additional information: This was awarded from a call off from the CCS Framework G Cloud

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/1a1c3ba5-e70b-48f2-86ce-5346f37f6b16-341958)
