# Customer request service

> A sourced UK public sector contract award published by THE DEPARTMENT FOR TRANSPORT.

## Key facts

- Buyer: [THE DEPARTMENT FOR TRANSPORT](/buyers/department-for-transport/contract-awards)
- Supplier: [FRESHWORKS TECHNOLOGIES UK LIMITED](/suppliers/freshworks-technologies-uk/public-sector-contract-awards)
- Award value: £120,000
- Tender value: £120,000
- Award date: 20 August 2018
- Published: 29 August 2018
- Contract start: 3 September 2018
- Contract end: 2 September 2020
- Stage: awarded
- Procurement category: services
- Notice ID: 11cb1314-c807-4966-82b3-fd8b5686acf0-237790
- OCID: ocds-b5fd17-0c2f36f1-1554-4879-871a-96a9ab4b2104

## Description

Customer request service

## Related contract awards

- [National Transport Analysis Platform](/contracts/ocds-b5fd17-944a10e8-c2dd-44ee-b917-0d6bdd7237d5) — THE DEPARTMENT FOR TRANSPORT
- [OZEV EV Open Data](/contracts/ocds-b5fd17-7a647be6-2921-4962-8f7f-d1813d3ec3d9) — THE DEPARTMENT FOR TRANSPORT
- [Open, Restricted Procedure - First Stage Supplier Questionnaire](/contracts/ocds-b5fd17-93483ba2-2822-4369-862d-175a0eba14fb) — THE DEPARTMENT FOR TRANSPORT
- [THE PROVISION OF BIO & FOSSIL FUEL PRICE DATA](/contracts/ocds-b5fd17-e0a82c34-7dbe-457b-9650-a9d9e9d6cdfb) — THE DEPARTMENT FOR TRANSPORT
- [ITSM Service Desk Software](/contracts/ocds-b5fd17-3e287e9e-098c-4103-a309-2c6f44874f6d) — Surrey and Borders Partnership NHS Foundation Trust
- [IT service management system for NHS Mid and South Essex Integrated Care Board](/contracts/ocds-b5fd17-2793c480-3e5c-4275-b9e6-2b8b463a012d) — Attain
- [ITSM Tool Replacement](/contracts/ocds-b5fd17-3c9f46bc-ca85-41fe-ae71-6eba796dea68) — West Midlands Combined Authority
- [IT Service Management Tool](/contracts/ocds-b5fd17-189b263b-1d32-467b-9e5a-d0fbb875f82a) — British Transport Police
- [Cycle Training Services](/contracts/ocds-b5fd17-725a2693-bd9b-4e2c-89c8-9b807c5ad4c2) — London Borough of Southwark
- [Pre Employment Screening](/contracts/ocds-b5fd17-b9bbb675-8670-474b-984e-7194e7b5c534) — STUDENT LOANS COMPANY LIMITED
- [EPR Implementation Delivery Partner - Business Change Services](/contracts/ocds-b5fd17-4cb101a3-0ebf-4a2e-a25b-2ae3c8ad35a1) — United Lincolnshire Teaching Hospitals NHS Trust
- [Taxi and MPV \(1-8 seats\) Passenger Assistant - Taxi and MPV \(1-8 seats\) Passenger Assistant](/contracts/ocds-b5fd17-72db28b1-c882-4e40-8470-acd916a51a98) — East Sussex County Council

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/11cb1314-c807-4966-82b3-fd8b5686acf0-237790)