# Civil Parking Enforcement

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [Warwickshire County Council](/buyers/warwickshire-county-council/contract-awards)
- Contract winner: [Marston Holdings Limited](/contract-winners/marston-holdings/public-sector-contract-awards)
- Award value: £18,861,520
- Tender value: £18,000,000
- Award date: 10 September 2021
- Published: 16 September 2021
- Contract start: 1 November 2021
- Contract end: 31 October 2031
- Stage: awarded
- Procurement category: services
- Notice ID: f4a046c4-326c-4e58-bad2-7f0ea566269f-469190
- OCID: ocds-b5fd17-0c53bf00-2327-4f9e-9960-3ed8409f6742

## Description

Warwickshire County Council is seeking a Service Provider to undertake on-street Civil Parking Enforcement on behalf of Warwickshire County Council and in line with our Parking Policy, the Local Transport Plan, the Traffic Management Act and any subsequent legislative changes\. The Council requires a service provider who is equipped to provide enforcement cover for the whole County with a balanced enforcement regime addressing the Councils objectives\. This enforcement is required 7 days a week\. Warwickshire is split into five District or Borough Councils and CPE is required in all these areas: North Warwickshire Borough Council \(NWBC\), Nuneaton and Bedworth Borough Council \(NBBC\), Rugby Borough Council \(RBC\), Stratford-upon-Avon District Council \(SDC\) and Warwick District Council \(WDC\)\. The primary functions of this contract are: • enforcement of the on-street parking restrictions across Warwickshire's highways, directly employing the Civil Enforcement Officers \(CEOs\) carrying out enforcement through the issue of penalty charge notices \(PCNs\) • full management of the contract including KPI reporting and regular client meetings\. • first stage PCN appeals processing and subsequent correspondence • Back office software provision and hosting to enable case progressions, the administering payments for PCNs, permits, parking bay suspensions and dispensations and implementing these on-street\. • The provision of and management of a residents' permit and visitor permit scheme • First line machine maintenance The Framework contract will be for Warwickshire County Council initially but is available to Coventry City Council and North Warwickshire Borough Council to access by calling off under separate call off contracts should they choose to do so over the life of the Framework contract\. The value stated in this notice is for Warwickshire's requirement only, should either Coventry or North Warwickshire choose to access this contract then the value is likely to increase\. The procurement documents are available for unrestricted and full direct access, free of charge, at www\.csw-jets\.co\.uk

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/f4a046c4-326c-4e58-bad2-7f0ea566269f-469190)
