# Complaint Handling Satisfaction Tracking Survey

> A sourced UK public sector contract award published by OFFICE OF RAIL AND ROAD.

## Key facts

- Buyer: [OFFICE OF RAIL AND ROAD](/buyers/office-of-rail-and-road/contract-awards)
- Supplier: [CRITICAL RESEARCH LIMITED](/suppliers/critical-research/public-sector-contract-awards)
- Award value: £28,500
- Tender value: £25,800
- Award date: 26 May 2021
- Published: 4 June 2021
- Contract start: 1 June 2021
- Contract end: 29 April 2022
- Stage: awarded
- Procurement category: services
- Notice ID: 3d36312a-c74d-49a6-ba54-196295cd8cda-441531
- OCID: ocds-b5fd17-0c91af65-aa54-4746-a079-5ea2f524491c

## Description

Complaint Handling Satisfaction Tracking Survey

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/3d36312a-c74d-49a6-ba54-196295cd8cda-441531)